BP Australia has rolled out a new mobility solution, cutting costs and slashing three hours off a previously drawn out manual data entry system.
The new Retriever mobility system, underpinned by Intermec’s CN3 mobile computers, has dramatically changed a once paper-based information capture process, transforming a 150 question survey into a simple form mobile layout. After years of struggling with a seven-hour paper-based reporting system used to capture compliance information from BP’s company-owned sites, the switch to a wireless application has provided real benefits and efficiencies.
“BP staff are thrilled with the use of the application at store and now can’t believe how they survived for so long without it,” said Sonia Harvey, BP’s compliance and assurance manager.
Previously, BP’s compliance advisors would be required to manually enter evaluation data to generate store reports, requiring weeks of administration efforts and a dedicated resource to generate higher level reports on a weekly, monthly and quarterly basis.
“It has made the advisors’ jobs much easier and they are so glad to have their evenings back to themselves rather than typing up store visit reports.”
Intermec’s managing director for Australia and New Zealand, Tony Rapaci, says that BP Australia is another example of a great outcome for mobility solutions.
“The Intermec CN3 technology allows BP compliance advisors to send store reports before the compliance team has even left the store. The CN3’s allow high-speed data compilation and transfer which has cut BP’s labour costs almost by half.”
The solution, a Retriever Communications application installed on the Intermec CN3 PDA’s, simplified the BP compliance reporting process, turning it into a well-managed 4-hour inspection and providing on-the-spot results to store managers as soon as a compliance inspection is complete.
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