Officeworks, said to be Australia’s largest retailer of office products and home, business and education solutions, has completed phase one of its supplier on-demand business-to-business (B2B) portal.
Sterling Collaboration Network, the foundation for the portal, operates as an on-demand, managed service by Sterling Commerce and replaces Officeworks’ previous on-premise solution.
“I am pleased to report that phase one of the Officeworks electronic B2B trading community is now live and operating smoothly,” said Matt Gurrie, general manager of IT and Supply Chain, Officeworks.
The new system in on-demand mode offers Officeworks an alternative for its traditional electronic data interchange (EDI) enabled suppliers and will offer an important platform for the company’s non-EDI enabled suppliers, who can utilise a web forms capability to send, receive and monitor their orders through a web portal.
“This initiative is just one of many that Officeworks is working through to ensure we provide leading-edge capability and better service to our customers by making it easier for our suppliers to trade with us. Sterling Commerce has been a strong and reliable partner to work with on this project and we are extremely pleased to achieve this result,” Mr Gurrie said.
In existence for over 30 years, the Sterling Collaboration Network (SCN) manages as many as 4.5 million B2B documents per day with more than 99.9 percent reliability. Operated as a managed service, SCN acts as a company’s B2B infrastructure, which lowers the cost of ownership by reducing start-up costs, accelerating time to market and ensuring predictable operations costs. It also allows a company to keep their IT staff focused on strategic, profitable technology projects while ensuring high service levels and trouble-free operations.
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