Fujitsu wins five-year Qantas contract
Fujitsu, a business, information technology and communications consulting firm, has won a contract to provide all user-facing services for Qantas’s domestic and international operations.
Qantas has selected Fujitsu Australia to support all of its end-user computing services for the next five years, with a further option to extend the contract another two years.
The agreement sees Fujitsu take on Qantas’s entire desktop and peripherals infrastructure, email, storage and collaboration requirements, service desk, on-site and remote support, both in Australia and overseas.
Fujitsu won the contract after an intensive bidding process against other major global information systems suppliers. The contract has been a long time in gestation, with the original request for proposal having been issued in July 2008. Fujitsu has beaten Telstra, Unisys, HP, TCS and IBM to win the Qantas account.