In-store pick-pack software for online orders
HighJump Software has released a supply chain software that “enhances the online shopping experience and fulfilment of customer orders”.
Offering an in-store fulfilment option to retail customers is a growing trend that offers convenience, cost savings and an extra level of service to increase customer loyalty and set retailers apart from their competitors.
HighJump Warehouse Advantage for In-Store Fulfilment is claimed to provide retailers with all the tools needed to set up an in-store fulfilment operation, including order capture, store mapping, work queue management, wave planning and real-time inventory tracking. By leveraging the flexible and adaptable tier-one HighJump warehouse management system (WMS) configured with comprehensive in-store fulfilment capabilities, HighJump Software works behind the scenes to create a satisfying online shopping experience as well as a tightly managed in-store order fulfilment process.
To deliver the online shopping component of the solution, HighJump has teamed with Grocery Shopping Network (GSN). GSN brings together the web and in-store supermarket shopping experience by providing retailers’ websites with software products that integrate shopping list building, recipes and meal planning with relevant, focused advertising content.
Once a customer has submitted an order online, it will be routed to HighJump Warehouse Advantage for order fulfilment. Operators at the retail grocery location then pick the order and either have it ready for kerbside pick-up at a customer-selected date and time, or extend the system to include turn-by-turn directions for customer home delivery.