The contract came as a solution for increased congestion in the winery’s facilities was being sought, which experienced rapid and consistent growth in volumes without an automated system to support and manage its warehouse operations and extended supply chain.
Wineworks’ managing director Tim Nowell-Usticke said the company needed a “flexible and scalable” system to enable it to effectively cope with the increasing number and size of orders.
“Our growth had outstripped our ability to effectively service our customers, and we realised we needed to substitute our manually driven processes with a more technology-oriented approach,” Mr Nowell-Usticke said.
Under the new contract, Manhattan will integrate its extended enterprise management module into Wineworks’ existing systems, providing a portal through which customers and suppliers can make real-time interactions with the company’s operations.
“The implementation of Manhattan ILS brings our business onto our customers’ desktops, giving each winery clear visibility into their stock and any warehouse transactions that affect it – even providing them the access to control their own inventory if they so choose,” he said.
Manhattan Associates said the contract is expected to enable the company to further distinguish itself from other system providers.
“Wineworks is a variation on the many types of contract logistics services providers we work with, effectively providing value added services alongside traditional our track record of enabling growth with similar sized businesses in the contract logistics and services arena,” said Chris Stephenson, managing director of Manhattan Australia and New Zealand.